Refund Policy

1. Initial Assessments

Initial assessments are provided before any payment is requested.

There is no charge for submitting documents for an initial assessment.

2. Cancellation Before Work Begins

If payment has been made and work has not yet started, customers may request a full refund.

Requests should be made as soon as possible by contacting us directly.

3. Cancellation After Work Begins

Once a review has commenced, refunds will not normally be available.

This is because our services involve the provision of professional time, expertise, analysis and written observations.

4. Delivered Reviews

Once a report has been completed and delivered, no refund will be available.

Customers are purchasing an independent review service rather than a guaranteed outcome.

5. Technical Errors Or Duplicate Payments

Where:

Duplicate payments are taken

Payments are processed incorrectly

Services cannot be delivered

A refund may be issued at our discretion.

6. No Guarantee Of Outcomes

A review does not guarantee:

Project success

Contractor performance

Cost savings

Prevention of disputes

Refund requests based solely on project outcomes will not be accepted.

7. Contact Us

If you have any questions regarding this Refund Policy, please contact:

📧 [email protected]

📞 07956 088571

🌐 dontgetrippedoff.co.uk